Privacy Policy

Last Updated:

At Quarvrizjroz, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website or attending our workshops, you consent to the practices described in this policy and to the processing of your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, and postal address when you make a booking, contact us, or sign up for our newsletter.
  • Workshop Participation Information: Details about workshops you attend, your preferences, and any special requirements you may have.
  • Payment Information: We collect payment information when you book a workshop, but we do not store complete credit card details on our servers.
  • User-Generated Content: If you submit photos of your creations to our gallery, we collect these images and any descriptions you provide.
  • Website Usage Information: We collect information about how you interact with our website through cookies and similar technologies.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide our handmade gift making workshops and services.
  • To process your bookings and payments.
  • To communicate with you about your workshops, including sending confirmation emails and reminders.
  • To respond to your enquiries and provide customer support.
  • To send you newsletters and promotional materials (if you have opted in).
  • To improve our website and services.
  • To maintain and display your user-generated content in our gallery (with your consent).
  • To comply with our legal obligations under UK data protection and consumer laws.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third parties who help us operate our business, such as payment processors, email service providers, and website hosts. These providers are contractually obliged to handle your data securely and in line with UK data protection laws.
  • Workshop Instructors: We may share participant lists with our workshop instructors for preparation purposes.
  • Legal Requirements: We may disclose information if required by law or to protect our rights or the safety of others.

4. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information in certain circumstances.
  • Opt-out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
  • Data Portability: You can request a copy of the personal data you have provided to us in a structured, commonly used, and machine-readable format.
  • Gallery Content: You can request removal of your creations from our gallery at any time.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalise content. You can control cookies through your browser settings. For more information, please see our Cookies Policy.

7. Children's Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Quarvrizjroz
5-6 Coventry St
London W1D 6BW, United Kingdom
Email: info@quarvrizjroz.world
Phone: +447919404646

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